Terms & Conditions

These Terms & Conditions govern your access to and use of MegaSMTP, including its website, dashboard, email delivery tools, APIs, SMTP services, templates, subscriptions, and related services.

By creating an account, purchasing a subscription, or using MegaSMTP, you agree to these Terms.

1. Service Description

MegaSMTP provides cloud-based email delivery and management tools for developers, businesses, and other authorized users.

Services may include:

• Sending-domain management and verification
• SMTP credentials
• Email sending APIs
• Email templates
• Delivery and activity logs
• Bounce and complaint tracking
• Suppression lists
• Usage statistics
• Subscription-based account limits

2. Account Registration

You must provide accurate and current information when creating an account.

You are responsible for protecting your password, API keys, SMTP credentials, and any other account credentials.

You are responsible for all activity performed through your account unless unauthorized activity is promptly reported to us.

3. Domain Ownership and Authorization

You may only add, verify, or send email from a domain that you own or are authorized to manage.

MegaSMTP may require DNS verification, including DKIM, SPF, DMARC, or other records, before email sending is enabled.

4. Acceptable Use

MegaSMTP must not be used for spam, unsolicited bulk email, phishing, fraud, malware, harassment, impersonation, deceptive practices, illegal content, or any activity that violates applicable laws or third-party rights.

Customers are responsible for obtaining any consent required to contact recipients and for complying with applicable email and privacy laws.

We may restrict or suspend sending when we detect abnormal bounce rates, complaint rates, abusive behavior, security risks, or violations of these Terms.

5. Subscription Plans

MegaSMTP may offer Free, Starter, Professional, Business, Enterprise, or other subscription plans.

Each plan may include limits relating to email volume, sending rate, domains, API keys, templates, users, storage, attachments, or other resources.

Current pricing and applicable plan limits are displayed on our website or within the MegaSMTP dashboard before purchase.

6. Recurring Subscriptions

Paid plans may operate as recurring subscriptions. Unless cancelled, your subscription may automatically renew at the end of each applicable billing period.

You can cancel your subscription before the next renewal to prevent future recurring charges. Cancellation normally takes effect at the end of the current paid billing period unless otherwise required by applicable law.

7. Payments and Paddle

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

For purchases processed through Paddle, Paddle is responsible for processing the transaction, collecting applicable taxes, issuing transaction documents where applicable, and managing payment-related matters in accordance with Paddle's buyer terms and policies.

Before completing a purchase, customers will be shown the product or subscription being purchased, the applicable amount, and whether the transaction is recurring.

8. Refunds

Refund and cancellation requests are governed by our Refund & Cancellation Policy, Paddle's applicable buyer terms and refund policy, and any mandatory consumer rights that apply in your jurisdiction.

9. Service Availability

We aim to provide a reliable service, but we do not guarantee uninterrupted or error-free availability.

Maintenance, infrastructure failures, third-party outages, security incidents, internet failures, or circumstances outside our reasonable control may temporarily affect the service.

10. Third-Party Services

MegaSMTP may use third-party infrastructure and service providers for functions such as cloud hosting, email delivery, monitoring, DNS integrations, authentication, and billing.

Availability of some functionality may therefore depend on third-party services.

11. Suspension and Termination

We may suspend or terminate access where we reasonably believe an account is being used for prohibited, fraudulent, harmful, abusive, or unlawful activity.

Accounts may also be restricted where continued sending could damage infrastructure, deliverability, reputation, or other customers.

12. Intellectual Property

MegaSMTP, its software, interface, documentation, branding, and related materials remain the property of their respective owners and licensors.

Customers retain ownership of their own domains, recipient lists, email content, templates, and other materials submitted to the service, subject to the permissions necessary for us to provide the service.

13. Limitation of Liability

To the maximum extent permitted by applicable law, MegaSMTP will not be liable for indirect, incidental, special, consequential, or loss-of-profit damages resulting from use or inability to use the service.

Nothing in these Terms excludes rights or liabilities that cannot lawfully be excluded.

14. Changes to These Terms

We may update these Terms where necessary to reflect changes to our service, business practices, legal requirements, or third-party services.

The latest version will be published on this website with its updated effective date.

15. Contact

Email: ceo.cyphersol@gmail.com
Phone : +92 341 7090031