Privacy Policy

Last updated: September 2026

This Privacy Policy explains how MegaSMTP collects, uses, stores, and protects information when you visit our website, create an account, use our email delivery platform, or interact with our services.

1. Information We Collect

Depending on how you use MegaSMTP, we may collect information including:

• Name and contact information
• Email address
• Company or organization information
• Account and authentication information
• Subscription and plan information
• Verified domains
• SMTP credential and API-key metadata
• Email sending and delivery records
• Bounce and complaint information
• IP address, browser, device, and security logs
• Support communications

2. Email Delivery Data

When customers use MegaSMTP to send email, we may process information necessary to provide the service, including sender addresses, recipient addresses, subject information, message identifiers, timestamps, delivery status, bounce information, complaint information, and other technical delivery events.

Customers remain responsible for ensuring they have a lawful basis to process and send data through MegaSMTP.

3. How We Use Information

We may use information to:

• Create and operate customer accounts
• Provide email delivery functionality
• Verify sending domains
• Apply account and subscription limits
• Provide SMTP and API functionality
• Monitor delivery, bounce, and complaint activity
• Prevent abuse, spam, fraud, and security incidents
• Provide customer support
• Maintain and improve the platform
• Meet legal and regulatory requirements

4. Payments

Paid subscriptions may be processed by Paddle, which acts as Merchant of Record for applicable transactions.

MegaSMTP does not need to receive or store full payment-card details processed directly by Paddle. Paddle processes payment and transaction information according to its own privacy notice and buyer terms.

5. Service Providers

We may use trusted third-party providers to operate infrastructure, process payments, deliver email, monitor systems, provide security services, or support other functionality required by MegaSMTP.

These providers may process information only as necessary for the services they perform and subject to their applicable contractual and legal obligations.

6. Security

We use reasonable technical and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

No internet-based system can guarantee absolute security, and customers are responsible for protecting their own passwords, API keys, SMTP credentials, and account access.

7. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain operational and security records, resolve disputes, meet legal obligations, and enforce agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

8. Your Rights

Depending on your location, you may have rights relating to your personal information, including rights to request access, correction, deletion, restriction, objection, or portability.

Requests may be submitted using the contact details below. Some information may need to be retained where required by law or for legitimate security, fraud-prevention, accounting, or contractual purposes.

9. Cookies and Technical Data

MegaSMTP may use cookies and similar technologies required for login, security, sessions, preferences, analytics, and platform operation.

10. International Processing

Our service providers and infrastructure may operate in multiple countries. Where required, reasonable safeguards may be used for international transfers of personal data.

11. Changes to this Policy

We may update this Privacy Policy to reflect changes in our service, technology, business practices, or applicable law.

12. Contact

For privacy-related questions or requests:

Email: ceo.cyphersol@gmail.com
Phone : +92 341 7090031